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How Staffing Agencies Can Balance Speed vs. Accuracy in Payroll

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By Phil Cohen

Staffing agencies face constant pressure to process payroll quickly. Clinicians expect fast pay, and delays can damage trust. At the same time, speed without accuracy introduces errors that are equally damaging.

Balancing speed and accuracy requires intentional system design—not just harder work from payroll staff.

Why Speed Often Wins (and Causes Problems)

Fast payroll cycles help agencies:

  • Attract clinicians
  • Compete with larger firms
  • Reduce inquiries and complaints

But prioritizing speed alone often leads to:

  • Insufficient time for timesheet validation
  • Manual overrides
  • Increased correction cycles
  • Burnout among payroll staff

Over time, error rates rise and confidence declines.

Why Accuracy Alone Isn’t Enough

Some agencies slow payroll intentionally to reduce mistakes. While accuracy improves, the tradeoff can be costly.

Delayed payroll:

  • Frustrates clinicians
  • Increases support inquiries
  • Pushes nurses toward faster-paying competitors
  • Creates reputational risk

The goal isn’t perfection—it’s predictable, repeatable execution.

Systems, Not Heroics, Create Balance

Agencies that succeed at both speed and accuracy typically focus on:

  • Standardized cutoff times for timesheet submission and approval
  • Automated time capture wherever possible
  • Clear escalation paths for missing or disputed hours
  • Defined exception handling, rather than ad hoc fixes

Reducing variability is more effective than pushing teams to work faster.

Build Slack into the Process

Ironically, the fastest payroll operations often include buffer time. This allows teams to:

  • Review anomalies
  • Resolve discrepancies before processing
  • Avoid last-minute corrections

When everything is urgent, accuracy suffers.

Final Thoughts

Balancing payroll speed and accuracy isn’t about choosing one over the other. It’s about designing workflows that minimize friction, reduce manual intervention, and create predictable outcomes. Agencies that invest in process discipline tend to outperform those that rely on urgency alone.

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Phil Cohen

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